Terms And Conditions and Privacy Policy


These Terms and Conditions (“Terms”) (together with any documents referred to herein or required to be entered into pursuant to these Terms) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and any such document. The Terms tell you the terms of use on which you may make use of our website www.jitouk.org (the “JITO Website”), whether as a guest, member or a registered user.

References to “we”, “us”, “our” means Jain International Trade Organisation UK Limited (a company registered in England and Wales with company number 10943335 and registered office at 90 Eastleigh Road, Heald Green, Cheadle, SK8 3EJ, England) (“JITO, UK).

Please read these Terms of use carefully before you start to use the JITO Website, as these will apply to your use of the JITO Website. We recommend that you print a copy of this for future reference.

Reference to “you”, “your” means you or your entity.

Use of the JITO Website includes accessing, browsing, or registering to the JITO Website. By using the JITO Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these terms of use, you must not use the JITO Website.

The JITO Website is intended to provide information about JITO, UK, how and why it operates and the services it provides. Unless otherwise specified, the materials used by us on the JITO Website are presented solely for the purpose of informing users about JITO, UK, its events and services and how to become an annual member, associate member, free member, chief patron, patron, delegate, funder, customer (together or individually as the context requires “Member”) of JITO, UK.

The JITO Website is controlled and operated by JITO, UK from the UK. We make no representations that the materials are appropriate or available for use in locations outside England and Wales. Those who visit the JITO Website from other locations do so at their own risk, and are responsible for compliance with all applicable laws relating to their use of the JITO Website and material contained on it.

The JITO Website and all materials and information thereon are provided for general information on an “as is” basis. It is not intended to amount to, inter alia, legal or business or financial advice on which you should rely. JITO, UK excludes any warranty, express or implied, as to the quality, accuracy, fitness for  purpose, completeness and usefulness of any information or service provided through the JITO Website.
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our gross negligence, or our deliberate fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the JITO Website or any content on it, whether express or implied.

We will not be liable to users of the JITO Website for any loss or damage whether in contract, tort (including negligence), indirect or consequential loss or damage, breach of statutory duty, or otherwise, even if foreseeable, arising out of, or in connection with:

the viewing, use or performance of the JITO Website or its contents, whether due to inaccuracy, error, omission or any other cause and whether on the part of JITO, UK, our agents, or any other person;

use of, or inability to use, the JITO Website; or

use of or reliance on any content displayed on the JITO Website.

You agree not to use the JITO Website for commercial purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, loss or anticipated savings, loss of business opportunity, goodwill or reputation or indirect or consequential loss or damage .

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the JITO Website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on the JITO Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

We cannot and do not guarantee or warrant that any material available for downloading from the JITO Website will be free from infection, viruses and/or other code that has contaminating or destructive properties.


1.1    References to “we”, “us”, “our” means Jain International Trade Organisation UK Limited (a company registered in England and Wales with company number 10943335 and registered office at 90 Eastleigh Road, Heald Green, Cheadle, SK8 3EJ, England) (“JITO, UK).

1.2    Reference to “you”, “your” means you or your entity.

1.3    We operate the website www.jitouk.org (the “website”).

1.4    This privacy policy (together with our terms and conditions (“Terms”) and any other documents referred to on it) sets out the basis and our policies regarding the collection, use and disclosure of personal information we collect from and receive from users of the website. Please read this policy carefully. By using the website, you agree and positively consent to the collection and use of information in accordance with this policy.

1.5    If you have any questions, or would like to exercise your privacy rights, please follow the instructions in this privacy policy.


2.1    The website informs and advertises events and membership services which are aimed at business users – from individuals, start-ups and independent business to larger organisations.


3.1    Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

3.2    We collect a variety of information about you and visitors to the website. This personal data falls into these categories:

3.2.1    Identity Data includes title, first name, last name, job title, company name or similar identifier and an encrypted version of your login/password. If you interact with us through social media, this may include your social media user name.

3.2.2    Contact Data includes billing address, delivery address, email address and telephone numbers.

3.2.3    Transaction Data includes details about products and services or events you have attended with us.

3.2.4    Profile Data includes your username and password, purchases, orders, requests made by you, preferences, feedback and survey responses.

3.2.5    Usage Data includes information about how you use the website, products, events and services.

3.2.6    Marketing and Communications Data includes your preferences in receiving direct marketing from us and your communication preferences.

3.3    We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

4.1    We use different methods to collect data from and about you including through:

4.2    Direct interactions. You may give us your Identity, contact by filling in forms or by corresponding with us by post, phone, email or through chat or social media.

4.3    This includes personal data you provide when you:
4.3.1    sign up to receive information on JITO, UK;

4.3.2    make enquiries or request information be sent to you;

4.3.3    create an account on our website;

4.3.4    order or sign up to our products, events or services;

4.3.5    ask for marketing to be sent to you;

4.3.6    engage with us on social media;

4.3.7    enter a competition, promotion or survey;

4.3.8    contact customer services; or

4.3.9    leave comments or reviews on our products or services.
4.4    Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:
4.4.1    Identity and Contact Data from data partners; and

4.4.2    Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data as set out below.
5.1    Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase a ticket to an event, that’s a contract.

5.2    Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.

5.3    Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent any time.
6.1    We may carry out direct marketing by email, phone, text or post. For example, you might have the JITO, UK events come to your inbox or a promotion to be posted to you.

6.2    On our website, we always try hard to make it really clear what we are doing and what communications you will be sent, whether it’s you deciding to sign up to the JITO, UK or as part of creating an account – and you have a right at any time to change your mind and say no thank you and opt out. The easiest way to opt out is to use the unsubscribe link at the bottom of the communication.

6.3    There are lots of different ways you will see adverts for JITO, UK, and not all of these are based on using personal data – sometimes we just buy advertising space in magazines, websites and social media. If you see JITO, UK adverts on websites and in social media, these may not be directed specifically at you, we might have simply advertised. However, set out below are some things we may do that may be specifically directed at you:
6.3.1    emails, for example a JITO, UK newsletter or events advertising;

6.3.2    text messages;

6.3.3    phone calls, to tell you something that might be relevant to you and your business.

7.1    We will store your information at least for the duration of any relationship we have with you as a member of JITO, UK.


8.1    We may disclose your information to the following types of organisation:

8.1.1    Funders, auditors, advisers and authorities

Our services could be funded by a number of external organisations or from sponsors or benefactors or donations (“Funders”). Your Information may be passed to those Funders, their auditors and advisers for their own purposes such as:

    Audit and monitoring;
    Detection and prevention of fraud and irregularity;
    Documentary evidence of funding;
    Production of case studies and demonstration of best practice;
    Sending you further information which may be of interest to you (but only if you agree).

Our Funders may be required to disclose information about you or your business in response to a request under the Freedom of Information Act 2000, unless an exemption applies and we may be asked to assist Funders with requests that they receive.

8.1.2    We may share your personal information with our advisers so we can take advice, or with our own auditors for auditing purposes. We will disclose your personal information to regulatory or enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings.

8.1.3    As well as the consultants, employees, officers, auditors and other agents of the JITO, UK, Companies House, HMRC, the Secretaries of State, the European Commission, the European Court of Auditors, the National Audit Office, any regulatory or Government agency, (and any successor to any of the foregoing bodies) may examine, audit or copy the information contained in any document or record (whether paper or electronic) relating to the services provided to you.

8.1.4    Other business support organisations

We will share management information and statistics with other business support organisations in the UK for the purpose of improving business services, but not in a way that identifies individuals.

We may also need to share your personal information, both core details about you and your business and details of our interactions with you, with other business support organisations involved in your area or scope of business/project, to improve the quality of business support given to members.  We will discuss this with you at the time. We will only share your personal information if you want to receive these additional services from other organisations.

8.1.5    Organisations referring customers to JITO, UK

We will usually share your personal information, both core details and details of our interactions with you, with any organisation which referred you to us, so they know the outcome of the referral.

8.1.6    Contractors

We may allow third party providers and contractors who supply services to us or who process information on our behalf incidental access to your personal information. We will ensure that they keep your personal information secure and do not use it for their own purposes.

8.1.7    Successors

We may share your personal information with another organisation which buys one or more of our group companies or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.

9.1    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

9.2    We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10.1    Like many site operators, we collect personal information that your browser sends whenever you visit our website (“Log Data”).

10.2    This Log Data may include personal information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

10.3    We store the Log Data on our own servers and in paper files.  

10.4    We use a variety of different mail, marketing and data base management systems depending on criteria which are hosted in Europe, Asia and USA. We access these systems, which means we transfer personal information to / from a country outside the European Economic Area (EEA) and store it there.  We ensure that the transfer complies with European data protection law.

10.4    Some of our staff/team may access your information from outside the EEA, for example using a laptop or handheld device.

10.5    IT suppliers outside the EEA may also have incidental access to your information for the purpose of providing IT support.

10.6    If you give us your personal information, we will assume you agree to these transfers and uses.  If you do not, then please do not give us your information. We will take all steps reasonably necessary to ensure that we comply with data protection laws when we transfer your information outside the EEA and that your information is treated securely and in accordance with this privacy policy.


11.1    Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser and stored on your computer’s hard drive when you visit a website, such as the website. We use cookies to monitor and improve the user experience. Most web browsers automatically accept cookies and the text file is added to help analyse web traffic.

11.2    We use traffic analytics cookies to identify which pages are being used. This helps us analyse data about web traffic and improve our website in order to tailor it to our members’ needs.

11.3    Using cookies helps us create better websites, providing members with a better browsing experience. Cookies do not allow us to access your computer or any personal information in any way, other than the data you choose to share with us.

11.4    We use the analytics tool to collect and analyse the website statistics.

11.5    Disabling Cookies

11.5.1    You can restrict the use of cookies via your Internet browser. You can search for directions for the browser of your choice online or see www.allaboutcookies.org for directions on how to do this for popular Internet browsers, and to find out more about cookies.

11.5.2    Please note however, if you do not accept cookies, you may not be able to use some portions of the website.

12.1    The website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.


13.1    The security of your personal information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
14.1    If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:
14.1.1    The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing that in this privacy policy);

14.1.2    The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;

14.1.3    The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;

14.1.4    The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);

14.1.5    The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;

14.1.6    The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);

14.1.7    The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and

14.1.8    Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.

14.1.9    These rights are subject to certain rules around when you can exercise them. You can see a lot more information on them, if you are interested, on the UK www.ico.org.uk.
14.2    If you wish to exercise any of the rights set out above, please contact us:

90 Eastleigh Road
Heald Green
Cheadle SK8 3EJ

14.3    You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

14.4    We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

14.5    We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

14.6    You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

15.1    If you have any questions about this privacy policy, or would like to exercise any of your rights, please email us at info@jitouk.org.
16.1    The General Data Protection Regulation is new and the ICO is still issuing new bits of guidance about how businesses should follow it. So, you may see updates to our privacy policy over the coming months. Be sure to check in and have read every now and then.

Last Updated:  25 May 2018

The material and content provided on the JITO Website is for your personal, non-commercial use only, save where expressly provided otherwise, and you agree not for yourself or through or by way of assistance to any third party distribute or commercially exploit such material or content. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms.

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except for certain non-commercial uses permitted by copyright law. For permission requests, write to JITO, UK: Marketing Department, JITO UK, 90 Eastleigh Road, Heald Green, Cheadle, SK8 3EJ, England, or e-mail: info@jitouk.org. We will let you know on what terms such material may be available.

If you print off, copy or download any part of the JITO Website in breach of these Terms, your right to use the JITO Website will cease immediately and you must, at our sole option, return or destroy any copies of the materials you have made.

From time to time the JITO Website may also include links to other websites. These links are provided for your convenience to provide further information. When you access any other website, you understand that it is independent from the JITO Website and that we have no control over the content or availability of that website and they do not signify that we endorse the website(s). We have no control over the contents of those sites or resources. You agree that any dealings you have with such third-party site operators shall be on the terms and conditions (if any) of the third-party operator.

In addition, a link to any other website does not mean that JITO, UK accepts any responsibility for the use of such website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

You may only create a link to the JITO Website homepage and this must be done in a way that is fair and legal and does not damage our reputation or take advantage of it. However, under no circumstances are you permitted to establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Also, you must not establish a link to the JITO Website in any website that is not owned by you. Notwithstanding the above, we reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on the JITO Website other than that set out above, please contact: marketing@jito.org.

We may assign or subcontract any or all of our rights and obligations under these Terms (subject to adequate protection of your rights).
To contact us, please email info@jitouk.org.
We may alter these Terms from time to time and post the new version on the JITO Website, following which the amended and updated Terms will be applicable and binding on you. To that end, please check the JITO Website regularly and make note of the current Terms.

As well as the Terms, we may update the content on the JITO Website from time to time. Therefore, please note that any of the content on the JITO Website may be out of date at any given time and we are under no obligation to update it.

We do not guarantee that the JITO Website, or any content on it, will be free from errors or omissions.

If any provision of the Terms shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such provision shall be divisible and deemed deleted from them.

We do not guarantee that the JITO Website, or any content on it, will always be available or be uninterrupted. Access to the JITO Website is permitted on a temporary basis. We reserve the absolute right to suspend, withdraw or discontinue or change all or any part of the JITO Website or the services provided through it, including your access to it without notice. We will not be liable to you if for any reason the JITO Website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the JITO Website.

You are also responsible for ensuring that all persons who access the JITO Website site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

The JITO Website is directed to people residing in the United Kingdom. However, as we have international stakeholders, many from overseas may access the JITO Website. We do not represent that content available on or through the JITO Website is appropriate or available in other locations. We may limit the availability of our site or any service or product described on the JITO Website to any person or geographic area at any time. If you choose to access the JITO Website from outside the United Kingdom, you do so at your own risk.

You agree to indemnify and hold us, and any of our officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of or conduct on, the JITO Website and/or a breach of these Terms.
When you first visit the Jito Website, we may send you a cookie. A cookie is a small file that can be placed on your computer’s hard drive for record keeping purposes, and we may use them to do a number of things. For example:

Cookies help us to recognise you when you next visit the JITO Website and note the pages you visit, your search queries, your preferences, location and device-specific information. This information may be used to build customer profiles that help us deliver a more tailored and relevant experience. Your customer profile is anonymous and we do not store any personally identifiable information.

Cookies may be used to compile anonymous statistics related to the take up or use of services, or to patterns of browsing. When used in this manner, you are not individually identified, and information collected in this manner is only used in aggregate and non-attributably.

You are not obliged to accept a cookie from us, and you may modify your browser so that it will not accept cookies. For information on how to achieve this please refer to the Help section on your browser, or contact your system administrator.

We cannot and do not guarantee or warrant that the JITO Website or any material available for downloading from the JITO Website will be secure and free from bugs, infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy and use of data which you send and receive.

You are responsible for configuring your information technology, computer programmes and platform in order to access the JITO Website. You should use your own virus protection software.

You must not attempt to interfere with the proper working of the JITO Website and, in particular, you must not attempt to tamper with, hack into, or otherwise disrupt any computer system, server, router or any other Internet connected device associated with the JITO Website.

You must not misuse JITO Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the JITO Website, the server on which JITO Website is stored or any server, computer or database connected to JITO Website. You must not attack JITO Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use JITO Website will cease immediately.

Whenever you make use of a feature that allows you to upload content to the JITO Website, or to make contact with other users of the JITO Website, your use of the JITO Website must be only for lawful purposes and not in a manner that would damage our reputation in any way or be considered inappropriate, offensive or inflammatory. You warrant that any such contribution or use of the JITO Website does comply with these standards, and you will be liable to us and indemnify us in full for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to the JITO Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the JITO Website constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the JITO Website.

We have the right to remove any posting you make on the JITO Website if, in our opinion, your post does not comply with the content standards set out in these Terms.

The views expressed by other users on the JITO Website do not represent our views or values.

You are solely responsible for securing and backing up your content.

When you upload or post content to the JITO Website, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that content for our business purposes including, but not limited to, the services provided by the JITO Website and to promote the JITO Website and the services we offer. Where applicable and permitted under applicable law, you also agree to waive any “moral rights” (or the equivalent under applicable law) such as your right to be identified as the author of any content, including feedback, and your right to object to derogatory treatment of such content.
These Terms and your use of the JITO Website are governed by the laws of England and Wales and you submit to the non-exclusive jurisdiction of the English courts.